Cookies Policy

Last Updated: January 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to recognise your device and remember certain information about your visit, such as your preferences or login status.

2. How We Use Cookies

reef-moose uses cookies for several purposes:

• Essential cookies: These are necessary for the website to function properly. They enable basic features like page navigation and access to secure areas.
• Preference cookies: These remember your choices and preferences, such as your cookie consent status.
• Analytics cookies: These help us understand how visitors interact with our website by collecting information anonymously.
• Marketing cookies: These may be used to track visitors across websites to display relevant advertisements.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences or filling in forms.

• cookieConsent - Stores your cookie consent preferences. Duration: 1 year.
• sessionId - Maintains your session while browsing. Duration: Session.

Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.

• _ga - Google Analytics cookie used to distinguish users. Duration: 2 years.
• _gid - Google Analytics cookie used to distinguish users. Duration: 24 hours.

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences.

• selectedService - Remembers your selected service during the booking process. Duration: Session.
• customerName - Stores your name temporarily for personalised confirmation. Duration: Session.

4. Managing Cookies

You can control and manage cookies in various ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

• Block all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• Notify you when a cookie is being set

Please note that blocking cookies may impact your experience on our website and limit the functionality available to you.

Our Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or reject non-essential cookies. Your preference is stored and remembered for future visits.

Changing Your Preferences

You can change your cookie preferences at any time by:

• Clearing your browser cookies and revisiting our website
• Adjusting your browser cookie settings
• Contacting us to request preference changes

5. Third-Party Cookies

Some cookies on our website are set by third-party services. These include:

• Google Analytics: We use Google Analytics to understand how visitors use our site. Google may set cookies to collect information about your browsing behaviour.

We do not control these third-party cookies. Please refer to the relevant third party's website for more information about their cookies.

6. Local Storage

In addition to cookies, we use browser local storage to remember certain preferences, such as your cookie consent choice. Local storage works similarly to cookies but can store more information and does not expire automatically.

7. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our data practices. We encourage you to review this page periodically for the latest information about our use of cookies.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

reef-moose
47 Harbour View Road
Sydney, NSW 2000
Australia
Email: [email protected]