Your rights under the General Data Protection Regulation
Last Updated: January 2024
reef-moose is committed to protecting your personal data and respecting your privacy rights. This page outlines how we comply with the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA) and how we extend similar protections to all our users.
reef-moose acts as the data controller for personal information collected through our website and services. This means we determine why and how your personal data is processed.
Contact Details:
reef-moose
47 Harbour View Road
Sydney, NSW 2000
Australia
Email: [email protected]
We process personal data only when we have a lawful basis to do so. The legal bases we rely on include:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a small fee for this service if requests are excessive or unfounded.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data under certain conditions, including processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights.
As reef-moose is based in Australia, your personal data may be transferred to and processed in Australia. When we transfer personal data from the EEA, we ensure appropriate safeguards are in place, such as:
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. The criteria used to determine retention periods include:
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you believe that we have not handled your personal data properly or that we have not complied with your rights under the GDPR, you have the right to lodge a complaint with a supervisory authority.
For EEA residents, this would be the data protection authority in your country of residence. For Australian residents, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this GDPR compliance information from time to time. We will post any changes on this page and update the "Last Updated" date at the top.
For any questions about our GDPR compliance or to exercise your data protection rights, please contact us:
reef-moose
47 Harbour View Road
Sydney, NSW 2000
Australia
Email: [email protected]